Do you ship internationally? YES! At checkout you will see options for UPS/DHL. Please be aware that custom rates may apply.
Returns & Exchanges? Look, shit happens, If your bag is damaged in any way, please contact email@example.com within 30 days of your purchase and we will do our best to get your bag repaired or replaced. Please note that all sales are finals & we do NOT accept returns.
I put in the wrong address! Help?! Unfortunately, we can not make changes once an order is placed. Please double check before confirming your order.
All orders are shipped within 1-2 weeks of purchase (depending on in-stock inventory at time of purchase) via USPS. A notification email will be sent with tracking when the order has shipped. Once an item has been shipped, Gr8dane World is not responsible for packages lost or damage in transit.
Domestic packages are sent Flat Rate or Priority mail and typically arrive 1-5 days of shipment.
International packages are sent First Class mail and typically arrive 7-10 days. In some cases, delivery may take up to 30 days for international packages, please contact your local postal office if you are concerned about the whereabouts of the package.
All bags are made by hand & go to supporting a woman owned & operated business. Thank you for your love & patience!