Return & Refund Policy
If for any reason you are unsatisfied with your order, please contact us at firstname.lastname@example.org.
Please title your email with "RETURN" or "REPLACEMENT" + your order #.
Damage Replacements - Free replacements for damaged items are available at any time. The damaged item must be returned to us within 7 days of return receipt in order for us to ship out the replacement. We will provide a return label and instructions to ensure our receival.
General Returns - Items must be returned within 14 days of delivery in new condition, original packaging is preferred but not required. Please note, Gr8dane World is not responsible for return shipping costs. We will provide a return label and instructions to ensure our receival. Your refund amount minus the cost of shipping back to us will be returned to your original form of payment once the return has been received at our office.
**Please note: all last chance/sale items, items sold via instagram story sales, items sold during sample sales, and items sold during 100% donation periods are considered final sale and are not eligible for returns or refunds.
At this time, Gr8dane World is not responsible for return shipping costs, duty fees and/or refunding the original costs of shipment to your country. Items must be returned in new condition within 14 days of delivery. Prior to returning your item, please email email@example.com to ensure our receipt.